3000 Privacy Policy — How We Protect Your Data
This policy explains how the 3000 platform collects, uses, stores, and protects personal information of users in Malaysia. Please read it carefully to fully understand your rights.
Last updated: January 2026
1. Information We Collect
When you register and use the 3000 platform, we collect several categories of information to ensure our services run smoothly, securely, and relevantly for you.
Account Information
- Your username, email address, and password created during registration.
- The mobile number linked to your account.
- Date of birth, required for age verification.
Device & Browser Information
- The type of device, operating system, and browser version you are using.
- IP address and general geolocation information (state/country level).
- Login session records and in-platform activity.
Local Payment Information
All transactions on the 3000 platform are processed in Malaysian Ringgit (RM). We retain transaction records including deposit and withdrawal amounts, your chosen payment method (FPX, Touch 'n Go eWallet, or bank card), and the time and date of each transaction. We do not store your full card number or banking credentials directly — this sensitive information is handled by third-party payment processors using industry-standard encryption.
2. How We Use Your Information & Cookies
Why We Use Your Data
- Verifying users’ identity and age during registration.
- Processing MYR deposits and withdrawals accurately.
- Providing more responsive customer support.
- Detecting and preventing fraud and suspicious account activities.
- Keeping you informed of changes to 3000 platform services or policies.
- Analyzing usage patterns for continuous platform improvements.
Cookies & Tracking
The 3000 platform uses cookies and similar tracking technologies to enhance your browsing experience. The cookies we use include:
- Session cookies — maintaining your logged-in status during an active session.
- Preference cookies — storing your preferred language and display settings.
- Analytics cookies — understanding how users interact with our platform.
You can manage your cookie settings through your browser, though some platform features may be affected if cookies are fully disabled.
3. Data Storage, Security & Sharing
Data Storage & Security
Your personal data is stored on servers protected by SSL (Secure Socket Layer) encryption and appropriate technical security measures. The 3000 platform retains your data only for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account remains active.
We maintain strict internal access controls — only authorised personnel may access user data, and solely for legitimate operational purposes.
Third-Party Sharing
The 3000 platform does not sell or rent your personal data to third parties for marketing purposes. However, we may share necessary information with:
- Payment processors — to facilitate deposit and withdrawal transactions in MYR.
- Technical service providers — such as hosting infrastructure and analytics systems that support platform operations.
- Competent authorities — when required by law or a valid court order.
All third parties working with 3000 are bound by confidentiality agreements and are required to handle user data in accordance with our established security standards.
4. User Rights Over Personal Data
You have the right to request a copy of the personal data we hold on your account. Requests can be submitted via our support email.
If the information we hold is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact our support team to update your details.
You may request account closure and deletion of your personal data. Certain records may need to be retained for a specified period to meet legal requirements.
To submit any request relating to your privacy rights, please contact the 3000 support team by email at [email protected]. We will endeavour to process your request within a reasonable timeframe.
5. Policy Changes & How to Contact Us
Privacy Policy Updates
The 3000 platform reserves the right to update or amend this Privacy Policy at any time without prior notice. Any changes take effect immediately upon publication on this page. The last updated date will always be displayed at the top of this document.
We encourage you to review this page periodically, especially after any changes are published. Your continued use of the 3000 platform following such changes will be considered your acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or wish to submit a request regarding your data privacy, please reach out to us through the following channels:
- Email: [email protected]
- Refer to FAQ us for quick answers to common questions.
You may also refer to Terms & Conditions platform for more information on usage guidelines, or the Responsible Gaming for guidance on using the platform wisely and responsibly.
Your Privacy, Our Priority
The 3000 platform is committed to maintaining the trust of Malaysian users. Create an account and enjoy a safe and transparent entertainment experience.