3000 Responsible Gaming — Play Mindfully & Safely
3000 believes that healthy entertainment starts with self-awareness. This page provides guidelines, self-control tools, and support resources to help you enjoy a smarter, more responsible gaming experience.
3000's Commitment to Responsible Gaming
3000 provides online entertainment for Malaysian users who play voluntarily and responsibly. We take our responsibility seriously to ensure this platform does not cause problems to any user.
Responsible gaming means using the 3000 platform as a form of entertainment — not as a way to make money, escape problems, or fulfil emotional needs. We encourage all users to stay aware of their gaming habits and make use of the self-control tools we provide.
If at any time you feel gambling starts to negatively affect your life, we encourage you to follow the steps in this guide and seek professional assistance when necessary.
Recognize Signs of Risky Behavior
It’s important to recognize early signs before gambling habits become serious problems. Watch for whether you or someone you know shows any of the following:
Emotional & Thought Signs
- Feeling stressed, anxious, or irritable when unable to play.
- Constantly thinking about ways to get money for gambling.
- Gambling to "chase" losses in the hope of winning back lost money.
- Lying to family or friends about gambling activities or spending.
Behavioural & Financial Indicators
- Using money meant for essentials (food, bills, rent) for gambling.
- Spending increasingly longer periods on the platform without self-control.
- Neglecting work, family, or social responsibilities due to gambling.
- Borrowing money or selling property to continue gambling.
If you identify one or more of these signs in yourself, the best course is to stop for a while, talk to someone you trust, and consider getting professional help.
Setting Healthy Time & Budget Limits
Set daily or weekly time limits for your gaming before starting a session. Use a timer on your phone as a reminder. When the limit is reached, stop playing without exception—even if things seem good to continue.
Decide on an amount in Malaysian Ringgit (RM) that you are comfortable losing before you play — and treat it as the cost of entertainment, not an investment. Never exceed this limit. Money set aside for bills, food, and family expenses should never be used for gaming.
Practical Tips: Write down your time and budget limits on paper or your phone before each session. Share these limits with someone you trust for added accountability. Remember—enjoyable entertainment should never cause financial stress.
3000 encourages users to reach out to our support team via [email protected] if you want guidance on controlling your account usage.
Available Self-Control Tools
3000 supports users’ rights to control their own gaming experience. Here are self-control steps you can take:
Deposit Limit
You can request daily, weekly, or monthly deposit limits on your 3000 account. This helps ensure your gambling expenses stay within your financial means. Contact our support team to set these limits.
Cooling-Off / Temporary Suspension Periods
If you feel you need a break from the platform, you can apply for a temporary suspension of your account for a set period. During this time, you will not be able to access or play on 3000. This is a wise step if you feel your gambling habits are getting out of control.
Self-Exclusion
For users who feel they need a longer break, self-exclusion allows you to request your account be closed for an extended period. This is the most serious step, and we fully support those who choose this path to safeguard their wellbeing. Please contact us at [email protected] for assistance with this process.
Minor Protection
3000 takes strict measures to prevent minors from accessing our services. Account registration requires age verification, and we reserve the right to request verification documents at any time.
Parents and guardians are encouraged to use parental control software on devices shared with children. If you suspect a minor has accessed the 3000 platform, please contact us immediately at [email protected].
Life Balance & Professional Support
Meaningful entertainment can only be fully enjoyed when other areas of your life—work, family, health, and social relationships—are balanced and healthy.
If you feel gambling is disrupting your life balance, we encourage you to:
- Talking to trusted family members or friends.
- Getting professional counseling from mental health experts.
- Contact Malaysia’s government mental health helpline, available free of charge.
- Request account suspension or self-exclusion through the 3000 support team.
We’re Always Here to Help
If you have any concerns about your gambling habits or want to learn more about self-control, don’t hesitate to contact us or check the FAQ section.
Support: [email protected]